Contact us

Help with the app

Many answers are in Help & FAQ. For anything else, email [email protected].

Safety: report a person or content

Use Report on the profile, message or post. It reaches moderators fastest and lets you follow progress in Settings → Safety. If you can't use the app, email [email protected]. For a child-safety concern, see our child safety standards.

If anyone is in immediate danger, contact your local emergency services first.

Appeals

Appeal a moderation decision from Settings → Safety. If you can't sign in because of a suspension or ban, email [email protected].

Privacy and your data

Requests to access, correct, delete or export your data, or to object to how we use it: [email protected]. You can do most of this yourself in Settings, and you can delete your account at any time.

Copyright and trademarks

Follow the Copyright & IP policy and send notices to [email protected].

Security vulnerabilities

Found a security issue? Email [email protected] with steps to reproduce it. Please don't access other members' data, disrupt the service, or share the issue publicly before we've fixed it.

Law enforcement and legal

Legal process and law enforcement requests: [email protected]. We respond to valid legal requests and may disclose information without one in an emergency involving a risk of death or serious harm.

Who we are

Holaris is operated by [Legal entity name], [Registered address]. We aim to reply to privacy and legal requests [within 30 days — to be confirmed].